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NetOp

Netop Live Guide

Kundeservice til web. Effektiv og sikrer mod tabte kunder.

Netop Live Guide offers easy to use audio and video via the Internet. Now it's easy to engage in a live, real time dialogue between your organization and visitors on your Web site.

Netop Live Guide provides high usability and availability on all major platforms combined with a strong feature set that will allow your company to increase conversion rates, lower service costs, and increase customer satisfaction.

Since the product is based on the pervasive Adobe Flash Player you can be assured that the solution will work on any computer. No download or extra hardware is needed.

Increased online sales - Studies show that customers are far more likely to choose your company and return to your Web site if you provide the best online service.

Instant customer support - Instant access to an advisor on your Web site will put your company ahead of the competition.

Easy Integration - You can easily and quickly integrate Netop Live Guide on your Web site. The solution can be customized to suit your layout and corporate branding.

Hosted solution - We do the work so you don't have to using our dedicated Netop servers.

Reduced operating costs - When your customer service representatives have instant access to your customers they increase conversion rates and lower service costs.

Any platform - The solution is based on Adobe Flash Player which has a worldwide ubiquity of more than 98%. Any customer can reach you using Netop Live Guide.

Systemkrav

Administrator, supporter, customer service agent
Pentium4 1.6Ghz/1GB RAM or better
Mac G4 1.33Ghz/1GB RAM or better
Recommended software:

OS: Windows XP/Windows Vista/Windows 7/Mac OS 10.3/Mac OS 10.4/10.5/10.6
Browser: FireFox 2.0 or later/ Internet Explorer 6.0 or later/ Safari 3.0 or later
Adobe Flash Player: Flash Player 10.0.22.87 or later (to achieve maximum security we recommend an upgrade to latest release available)

Web-visitor/Customer
Pentium4 1.6Ghz/1GB RAM
Mac G4 1.33Ghz/1GB RAM

OS: Windows XP SP2/Windows Vista/Windows 7/Mac OS 10.4/Mac OS 10.5/10.6
Browser: FireFox 2.0 or later/ Internet Explorer 6.0 or later/ Safari 3.0 or later
Adobe Flash Player: Flash Player 9.0.115.0 or later (to achieve maximum security we recommend an upgrade to latest release available)